Privacy Policy

We are committed to protecting and respecting your privacy, in line with the General Data Protection Regulation (GDPR) and the Swiss Federal Data Protection Act (DPA). This policy provides details of how any personal data we collect from you, or that you provide to us, will be used and processed, and how to get in touch should you wish to change your consent regarding personal data.

Personal Data

How we collect personal data

Personal data means any information capable of identifying an individual. It does not include anonymised data. We may collect and process the following data about you:

• —Identity Data — may include your first name, last name, username, title, date of birth and gender.
• —Contact Data — may include your billing address, email address and telephone numbers.
• —Financial Data — may include your bank account and payment card details.
• —Transaction Data — may include details about payments and purchases made by you.
• —Technical Data — may include your login data, IP addresses, browser type and version, time zone setting and location, operating system and other technology on the devices you use to access this site.
• —Profile Data — may include your username and password, purchases or orders, interests, preferences, feedback and survey responses.
• —Usage Data — may include information about how you use our website, products and services.
• —Marketing and Communications Data — may include your preferences in receiving marketing communications from us and your communication preferences.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of a contract between us, and you do not provide us with that data when requested, we may not be able to perform the contract. If this occurs, we will notify you at the time.

Methods of collection

• —Direct interactions — you may provide data by filling in forms on our site or by communicating with us by post, phone, email or otherwise.
• —Automated technologies — as you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns via cookies, server logs and similar technologies.
• —Third parties — we may receive personal data about you from analytics providers, search information providers, and providers of technical, payment and delivery services.

The transmission of information via the internet is not completely secure. We will do our best to protect your personal details but cannot guarantee the security of data transmitted to our site. Any transmission is at the risk of the user. Once received, we use strict procedures and security features to prevent unauthorised access.

Uses of your personal data

We will only use your personal data when legally permitted. The most common uses are:

• —Where we need to perform the contract between us.
• —Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• —To enable you to participate in any interactive features our service offers.
• —To notify you of any changes to our service.
• —Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Disclosure of your personal data

We may disclose your personal information to third parties if we are under a duty to disclose or share your data in order to comply with any legal obligation, or for the purposes of fraud protection and credit risk management.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of security by implementing appropriate safeguards as required by applicable law.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. Should you wish to change your consent regarding your personal data, please get in touch.

Our site may from time to time contain links to other websites. If you follow a link to any of these sites, please note that they have their own privacy policies and we accept no responsibility or liability for those policies. Please check them before submitting any personal data.

Cookies

Cookies are small files downloaded onto your device when you access certain websites. They allow a website to recognise your device and help your browser navigate the site. Cookies do not harm your device.

We use cookies on this website solely to collect statistical information about how visitors use it, so we can improve how it works and measure its effectiveness. We do not use cookies to collect or record personal information such as your name, address or personal details.

Most web browsers automatically accept cookies. By using and browsing this website, you consent to cookies being used in accordance with this policy. If you do not consent, certain features of the site may not function as intended.

Changes to this policy

Any changes we make to this policy will be displayed on this page and, where appropriate, notified to you. Please check back periodically to see any updates.